Testimonials & Reviews: What Clients Say About our Family History Research Services

UK Clients

"Absolutely UNBELIEVABLE!

Amazing - thank you very, very much. The most exciting part of the tree for me was discovering my long lost cousin. I’m dying to speak to them and meet up perhaps. I just can’t believe it - you are fantastic, did you know that? You have changed my life."

Mrs. Pepworth, Bridlington

"Thank you very much for the Family History Report you made for me. It has been worth every penny, believe me, and is the best Christmas present I have ever received."

Mrs. Giles, Kirk Ella, Hull

"My family always spoke about investigating the family tree, but the ordeal was always too enormous to ever attempt. One Sunday afternoon I searched for services offering family histories, and found Michael's website. The options to create our own personal storybook is really what clinched it for me, and made Heir line stand out from the competition. I really found the progress of investigation a joy and I would look forward to each periodic update of what Michael had found. Michael provided expert advice and opinions throughout the experience. My family have been overwhelmed with the finish product which are very professionally written. I cannot recommend enough."

Mr. M. Guest, Yorkshire

- review from Yell

"I was given an Heir Line Package One for Christmas by my wife and have just received my Family History folder. Throughout the four months of research Michael kept me regularly up to date in emails, and it was exciting to see how the research was going and to discover generation by generation more about my family history. I am delighted with both the quality of the research and the final product, and would certainly recommend Heir Line to anyone interested in discovering more about their family history. Michael offered a really personal service, and I enjoyed receiving his emails and asking questions about things he had found out, questions to which I always received helpful and informative answers. The past four months have been a wonderful journey of discovery. Thank you Michael !"

Mr. King, Oxfordshire

- review from Yell

"Thank you for what is a great piece of work in putting our family tree together. Very impressed by the depth and detail you have gone to and produced. It is a remarkably and thorough professional piece of work."

Mr. and Mrs. Jowett, North Yorkshire

"The [family history book] has arrived and it looks great. Thank you again for your professional and efficient service. I will have no hesitation in recommending you to anyone who is interested in finding out about their ancestry. Amazing job, I know that my mum and all the family will be as excited and fascinated as I have been. I know this will mean so much to my mum. Can't wait to take the time to read it all at leisure to take in all the information."

Ms. Karen Kedzierski, Bradford

"I just want to say thankyou for your hard work I am absolutely delighted with everything and it is certainly a talking point with everyone I speak to."

Mrs. Barbara Stormont, North Yorkshire

"It is some time now since the report reached me. I have to say that it is a tremendous piece of work. When [the rest of the family see it] I am sure that they will have their own comments to make, and if not favourable I shall be surprised. For now, simply "thank you"."

Ms. Jo Luxton, Cambridge

"It’s been a great project and I’m rather sorry it is coming to an end! Your enthusiasm and commitment has been great. Thanks! [My wife] is going to love [reading her report]! My slight concern is that Christmas Lunch may be postponed - or even cancelled! We will be in touch next year [for more research]!"

Mr. Richardson, Wiltshire

"Michael, we've been on this journey for a while now ... and both you and Caroline are Professionals in the proper sense of the word, in connection with your Genealogical Work/Business and Careers. That expertise is worth paying for. It is also valued by many others, not just myself. I definitely know how hard you work and I've never ever had any need to push you for anything ... Far from it, you always add value to everything you send me and what we discuss day in day out."

Mr. Laycock, Huddersfield

"Thank you for your letter. I want to acknowledge receipt of it and also let you know that I have emailed my father via the address that he provided. As feedback, I would like to praise your company for a tactful and compassionate approach, via your letter."

S. B., Kent

"Thank you again for your very informative e-mails. It is amazing how much detail you have obtained regarding members of [my] family."

Mr. Hale, West Yorkshire

"I can’t believe how much my dad loves your report. He’s now planning to go to the places his ancestors were buried to find their gravestones!! Cheerful!"

Ms. Helen Talbot, Oulton, West Yorkshire

"I have been very happy with the research and with your commitment to it, and have recommended you to a number of friends and colleagues."

Mr. K., Barnsley, South Yorkshire

"Many thanks for the Report. A fascinating life [my ancestor] certainly had. I feel I have got to know him much better now thanks to this detail you have provided me with."

Mr. Parrish, South of England

"Many thanks as always; brilliant work. It's all very interesting. Thank you for your work to date."

Mr. Davis, Doncaster, South Yorkshire

"I've been trying for many years to trace my family tree but was always coming up against a brick wall. Since discovering Michael and Heir Line just under a year ago my past history has been brought to life. I've found Michael to be professional but also very approachable and discussed many areas of the research with him. He has helped me understand why I had so many problems with my own research and have now discovered many exciting and also sad things with my past. His final report was very thorough and in depth. I am now commissioning Michael to delve further into my past and would not hesitate in recommending him to anybody that wants to know their family tree. I have been more than satisfied with his work."

Ms. Susan White, England

- review from Yell

"Thank you so much already for everything you have shared. Dad is loving [your updates] - already sharing with his 3 brothers. Thanks again, it's the best present we've ever given him!"

Ms. Sally Brown, Oxfordshire

"Everything about the company is very professional. The information given provided a range of emotions about my ancestors that I would never had imagined and wouod never have known. Communication is very good and Michael will always help out with information and options offeribg clear guidance. I have made the right choice getting in touch with Heir-Line and would recommend their services to anyone interested in finding out about their ancestors."

Mr. Jon Lee, Wales

- review from Yell

International Clients

"You're wonderful; my hero. Here in Australia we simply don't have people of your calibre. The Scottish records seem to have been the biggest hurdles. No other genealogists have been able to solve this mystery. I’ve just been offered refunds all the time. Thank you again. When we come over to England next year my partner and I would love to meet and thank you in person."

Ms. M. Doyle, Australia

"Outstanding services you provide. I have never seen anything so detailed and have learnt so much more about my family history. What you have achieved for me is beyond anything I could have hoped for. Thank you. The goal for me was to find who was who on both sides and your report is so very detailed and informative. Many thanks for a comprehensive resume. This has been extraordinary ride for me and I appreciate your knowledge in this field."

Mr. Foster, France

Heir Line Testimonials from family history clients

"You guys rock!!! Happy a million times over!! You are very professional in your approach, much appreciated. From your FAVOURITE Melbournian."

Lesley W., Melbourne, Australia

"Thank you Michael. You are doing a great job. It is nice to see there are still people out there that do things thoroughly and professionally. Your work is a credit to you."

Mrs. A., Australia

"What can I say? [The family history report] is AMAZING! The picture of the gravestone is truly a big plus. I cannot thank you enough for the incredible work you have provided. It's truly wonderful and undoubtedly one of the best gifts I have ever offered to anyone. Thank you from the bottom of my heart!"

Follow up email:

"There are no words to describe the pleasure and excitement [my friend] had, is having and will always have, with the gift of your wonderful work. She was so very surprised and amazed. I cannot thank you enough. I have no doubt that they will be contacting you for more! Thank you so very much."

Ms. Lefevre, France

"I live in the US and am keenly interested in my family's genealogy. I needed help searching for my paternal roots in Yorkshire, England, and am so happy I found Heir Line! I've worked with Michael over a period of three years, and he's uncovered an amazing amount of detailed information, some of it dating back to the 1600's. Michael is always professional, and at the same time friendly and personable, with a "customer-first" attitude. Michael is exactly the kind of researcher you want working for you. For every challenge he seems to know how to find a record with the answer. He works fast but is extremely thorough and persistent. Best of all, when it comes to writing a narrative of one of my ancestors' stories, he has a gift that brings them to life. I highly recommend Heir Line to anyone researching their family's genealogy."

Mr. P. Heckles, Maryland, USA

- review from Yell

Michael J. Rochford, Professional Genealogist

"You’ve done such a great job and we thank you so much. You really do something special for people and their families."

Ms. A. Collett & family, Australia

"Wow. Many thanks.. excellent work!! Your finds really fill in the story of [my] family. You certainly have a marvelous talent."

- Mr. Heckles, Maryland, USA

"We are enjoying our journey into the history of our extended Irish-English families. Your professional knowledge and determination have yielded results which are simply invaluable. To be able to look back over some 200 years is just amazing. We are sincerely appreciative of your wonderful service."

L. & C. Redmond, Shankill, Co. Dublin, Ireland

Professional family tree research by Heir Line

"THANK YOU ! Wonderful. The Universe is looking after me. And finding you was another one of the wonderful things that has happened in my life, I would never have been able to [trace the individuals in question] without you and I so appreciate your expertise."

Ms. Searle, Portugal

"I appreciate all you have done and will highly recommend you to other people."

Ms. Kowell, Canada

"Thank you, Mike - we will get to the bottom of this mystery! It is not an easy one - several people have been looking at this for years... you are the right person to solve it!"

Mr. Ellis, Washington D.C., USA

"You're a good man at your job. I think you would make a great detective!"

Mr. C. Gildea-Byrne, Ireland

"Tell Caroline she is keeping me up late. I finished her book @ 1.30 am. A most enjoyable read giving great insight into the personality, integrity, bravery, loyalty and determination of a fine gentleman and soldier. It shows that humble and somewhat sad beginnings in life should be no deterrent to success. Inspiring throughout. I’m truly delighted that Paddy’s written efforts have seen the light of day."

Mr. Redmond, County Dublin, Ireland

What Sort of History Research Services Do We Offer?

We offer two main history research services:

1. Family tree packages.

2. Blocks of hourly research, investigating bespoke projects.

Whatever your history requirements, Heir Line will provide you with a thorough genealogy research service. We discover fascinating family stories from the past rather than just provide clients with names and dates on a piece of paper. Our narrative reports and beautiful Storybooks really bring the past to life again, preserving a written record of your family history for you and your family to experience for years to come.

The detailed report that you will receive contains specific information about your ancestors, giving you the chance to visit, at your leisure:

• The towns, villages and cities, and even countries, where your ancestors were from.

• The churches and cathedrals where they were baptised and married.

• The houses and streets where your direct and indirect ancestors lived and worked. You may even discover a quaint country inn or a thriving cosmopolitan 5* hotel that was once owned by your family, giving you the perfect excuse to pay a visit!

• The graveyards where your ancestors were buried.

• Perhaps we can even put you in touch with with long-lost family members, or friends, or maybe even distant cousins who you may never have met before.

To walk in the footsteps of your ancestors is a truly remarkable adventure, and makes a unique gift experience for any loved one. So, order a family history research package, receive your Storybook, and enjoy the journey!

Read Our Five-Star Google Reviews

Google Rating

5.0

Based on 39 reviews

Heir Line Ltd

5.0

Julie

20:19 13 Mar 24

Loved the finished book!Perfect present for my husband's 60th birthday, lots of information regarding his family, highly recommend this company and many thanks to Michael for his hard work!

Christopher Hurlston

21:07 02 Mar 24

I sent my enquiry on a Saturday evening not expecting to hear for a few days but I was amazed to receive a very helpful response within less than an hour. I was given very succinct advice which effectively meant I did not need to proceed further with my project. Their honesty and frankness is rare. I wouldn’t hesitate to instruct them if ever I needed their services in future. Thank you.

Leigh Dixon

13:08 21 Feb 24

Amazing - Michael and team were so great in explaining what options were available and keeping me up to date on progress. The final report is incredibly detailed and professional. A* service.

Sue Griffiths

15:02 19 Feb 24

I found Heir line to be helpful, friendly, and very professional. The amount of detail they uncovered was incredible. Excellent value for money. |I thoroughly recommend them.

Shane Taylor

03:03 28 Aug 23

Very happy with the service that Michael has completed and I honestly can't believe the work that was put in and presented to me in the end which I was totally blown away with. I had previously paid a well known genealogist to do another line in my family tree and the comparison is no where near as good as what Michael has presented and I will now be getting him to do that research. He came back with long line of my mothers family tree and also lots of information about them so he had excelled himself and I wasn't expecting the amount of research he had done so I honestly highly recommend him. Brilliant and Amazing service, Thanks 😊

Arthur massey

09:09 21 Jul 23

Just received my Ancestry report from Michael and what a quality document it is. I'm really delighted andfascinated.Many thanks Michael.Arthur

Steven B

13:58 12 Apr 23

We cannot thank Heir Line enough. Our family history was, at best, a blur and a bit of a mystery so we decided on Heir Line to hopefully shine some light on to our past. So glad we did.We purchased Package 4 in Storybook format. We received regular updates and were kept in the loop throughout the process and each stage landing on time.Having just taken delivery of the finished product we are over the moon. The finish to the book is excellent. The contents show a tremendous amount of work has gone in to it. Expectations have been surpassed.To Michael, Caroline and the team thank you very much for all your hard work. We greatly appreciate it and look forward to maybe working with you again in the future.All the best.Steven x

Helen

12:10 30 Mar 23

Heir Line Ltd have just completed my genealogical report and Wow! The thoroughness and detail is excellent. It's so interesting to find out about your ancestors and read about some colourful characters of the past! I'm so grateful to Michael, Caroline and Liz for all their hard work and extensive research. I was kept informed throughout the process and would highly recommend their service. Heir Line have the expertise to find accurate documentation to produce a lovely family keepsake. Thank you so much Heir Line 🥰

Grace Fletcher

14:52 29 Mar 23

I was blown away with the volume of information provided by Heir Line. I cannot wait to share all the discoveries with my family. Thank you Heir Line for your service

Sam Aylieff

17:58 01 Mar 23

100% recommend. Great communication throughout the process and the report was amazing. Finding out more about my ancestors, the jobs they had, where they lived etc etc made me feel really connected to my past. Reading the biographical notes, made me feel happy, sad and proud all at the same time, and there was a few tears. I can’t thank Michael enough for all the hard work that went into producing the report, it is going to be a family treasure going forward.

Julie Hall

13:21 24 Jan 23

Having decided I wanted to find out about my ancestors I found Heir Line Ltd on line and decided, after reading other reviews, I would ask them to do the research for me.I am so glad I did, I found them to be very thorough and they kept me informed along the way about what they had been able to find out.Also when one family line couldn't be followed they went down another line to research, which has resulted in me getting a very in depth report and a very informative one.My report came in a lovely binder with all the details indexed so it can be followed easily.I would not hesitate to reccommend them if anyone is thinking of researching their family.I feel they go above and beyond to make sure they gather as much information as they can.I'm sure all my family will enjoy looking through the report as much as I have.Julie Hall.

Geoffrey Guest

17:37 22 Dec 22

I am extremely happy that I chose Michael and his team to research my ancestry, the resulting work is fantastic. They are obviously very dedicated and thoroughly professional. I and my family are delighted with resulting Story Book and Family Reports which produced some surprises.Please remember to be patient, thorough research takes time but the results are very worth the wait.Marvelous Company.

sally dorling

17:03 14 Dec 22

Retaining Heir-Line to do our family tree has been a real pleasure. We asked them to trace back family lines on both sides and have ended up with a thoroughly well researched and fascinating report and book. Each member of the family has their own personalised version and it means we can at last find out about our roots and who our ancestors were. I would recommend Heir-Line wholeheardtedly.

Garry Owen

11:29 02 Dec 22

Went for package 4 not really knowing what to expect. I certainly was not disappointed. It is not until you see the end result that you appreciate the work involved. Flawless communication with Heir Line all the way through.Very highly recommended,

Susan Fell

10:29 30 Nov 22

Heirline has provided us with a wonderful, meticulously researched family tree! Michael does all the hard work and the level of detail is extraordinary. He finds information which I think would only be accessible with his particular expertise and experience. So I’m delighted with what Heirline have uncovered for me. It took some time, but was at a surprisingly reasonable cost, and is priceless for our whole family.

Gary Mchattie

11:50 05 Nov 22

From start to finish our experience was amazing and we would highly recommend anyone interested in a family tree to use Michael.We were kept up to date throughout and the end product was a great birthday present.5 stars great service.

Jeni King

14:02 31 Oct 22

Heir Line produced a family tree for my husband’s family and I was so impressed by both the research and the presentation that I commissioned Michael to provide one for me.After each stage we received a summary of what he found out in his research, which was fascinating, and kept us expectant for the next instalment. I found the whole process of research, communication, instalment payments and providing extra documents most professional.Michael willingly made the changes I noted and nothing seemed too much trouble. I requested that copies be made for my siblings, which were personalised for each of them, and were charged at a modest cost for the bindings.We now have a comprehensive family genealogy to pass down to our descendants - so precious. Heir Line’s work really does leave a legacy!

Danny Arch

21:44 16 Aug 22

Fantastic experience from start to finish, professionalism a credit .Kept informed every step of the process. With a treasured personal family tree (and much more) as The end result.

Michael Truluck

11:18 02 Aug 22

A thorough & detailed investigation into ancestry. Providing detail of places of origin, professions, births, deaths & marriages & comprehensive family trees. All bound up in a well-presented book to be treasured as a keepsake & passed on to the next generation interested in their genealogy. Sadly no one of note was uncovered although an unresolved family connection was solved! Highly recommend, excellent service!

Carole Smy

15:26 14 Mar 22

A fantastic product. A lot of hard work and research went into the report and it is a joy to read.

ian jones

09:52 14 Mar 22

My siblings and I had our tree done by Michael and so glad we did, so much information that I wouldn’t have been able to get on my own, it’s fantastic reading and I’m looking forward to taking it all in, and a lovely thing for our children to have, good communication during the process and it does take a while, understandably so, highly recommend.

Sarah Gardiner-Harvey

10:26 14 Dec 21

Hi, I would just like to say that the result of Heir Line's research threw up some very suprising facts about my family which none of us knew. The standard of the presentation was amazing and we have already commissioned some further work as we were so pleased with the results.

Michael Lipscombe

09:28 01 Nov 21

I cannot believe how much family history Mike found with the little information I could provide. Recommended whole heartedly and the word I said when completed was wow. Thankyou Mike

Sheena Brooks

17:56 29 Oct 21

Michael and heir line Ltd got great servicefrom them ie checking her family history also prices are very good , concidering the amount of work they do.was kepted updated on every stage they where at. thanks A+++++

Kayleigh Mills

13:51 24 Jun 21

Absolutely amazing service, Michael was so helpful and was so quick in getting back to me. I would recommend using Heir-Line 100%.

Andrea White

09:35 13 May 21

Received a fantastic first-class service from Michael. Professional, ethical and courteous - literally can't recommend this company enough!! Thank you so much!!

Yvette Morrison

18:23 20 Mar 21

I was so thrilled to receive my Story Book from the amazing people who spent many hours of research to create my family tree! The volume of data provided was beyond what I had expected also. I have been so happy with my story, that I have ordered two more books for half siblings so they can find their own family differences from mine. Michael and his wife have been very helpful and produced a wonderful heirloom for future family members. Highly recommend Heir Line Ltd.

Steve Bath

20:18 12 Oct 20

I can’t recommend Micheal and his team enough for anyone wanting to have their family tree researched. I thought I was just buying my husband his family tree for our 25th wedding anniversary. But what we got was far beyond my expectations. Such a comprehensive report into our family history. Some of which for us was utterly jaw dropping. The team’s dedication and time spent on the finest details were outstanding. All throughout the process I was given regular updates into how the research was developing. And lovely little snippets of fascinating facts as and when they were uncovered. Totally worth the wait time wise and amazing value for money. If you’re looking at using Heir line .... just do it. You will not be disappointed.

Guy Beech

22:23 05 Oct 20

Commissioning Michael and the Heir Line Team to research my family tree was a wonderful and enlightening experience from start to finish. They were able to answer questions and fill gaps in my family history that no one else had been able to to. Can not recommend their services enough. Thank you.

Kevin Geraghty

18:08 12 Sep 20

Heir Line A very talented, extremely friendly, and professional teamof genealogists.I decided in January that I really wanted to know all about my father'sside of the family. I had very little knowledge about them, my father having died when I was fourteen.I found Heir Line on the Internet, and I am so pleased that I did.Michael was very friendly, and kept me well informed all through theresearch.My final documents arrived this week, and I am so delighted with them.The attention to detail, and presentation of the book is outstanding.I feel I really know my ancestors.I know the book will be treasured by my family now, and in the future.I highly recommend Heir Line.Sue Geraghty, September, 2020.

Gareth Lee

10:18 24 Jun 20

On behalf of my parents - This is the second time we have contacted Michael to research our family tree and once again we are delighted with the results. Meticulously presented and easy to follow, no stone is left unturned, and detail is key. We have already recommended his service, and also wouldn't hesitate to return in the future for further research.

Sarah Forest

20:50 20 Aug 19

I wanted to offer my mother her family history report, and the result was even better than I had hoped for. Michael is so kind and the level of details so captivating , the communication was a great moment.

Marianne Greenley

03:07 23 Apr 19

I have been very pleased with the work that Michael has done for me researching my English ancestors. I am planning a trip to Northern Yorkshire to visit the area my ancestors lived in the early 1800s - Michael was able to go back several generations - and I have new places to visit! It is very affordable to purchase the 5 hour blocks of time - I highly recommend his services!

Paul Heckles

21:34 14 Oct 18

I live in the United States and almost five years ago I asked Michael to help me discover and understand my paternal family's roots in Yorkshire. It's been a wonderful voyage of discovery, exceeding all expectations, and I highly recommend Michael to anyone searching for their roots in England. He has incredible knowledge of Yorkshire/Lancashire history and geography, and explains his findings promptly in wonderfully colorful language. His instincts allow him to see beneath the record itself to understand the hidden meaning or surprising explanation for things that happened 200, 300 or more years ago, insights that I could never have appreciated on my own. Many times I thought we'd hit a dead end, but Michael somehow finds a new source, or makes a brilliant new connection, to take us around the roadblock. My immigrant ancestor left Yorkshire in 1832, and his family and times prior to leaving his home, once lost to me and all his US descendants, have come to life in ways I would not have dreamed possible. Michael's a treasure - contact him, you won't regret it.

L. Boocock

16:53 01 Oct 18

I am descended from the Boocock's of Yorkshire. I contracted Heir Line to help me expand upon the knowledge I already had. The journey has been most interesting and I cannot believe how much I've discovered. Michael has been able to find out interesting details and context which have made my ancestors seem very real. He describes their professions, the places they lived, and produces documentation of his efforts. It has made me curious for more and i can't wait to walk the streets where my great greats once walked. Caroline has restored some of the photographs that have been stored in drawers for decades. Amazing to see them come alive again. Outstanding company and highly professional team. Wouldn't want to do this project without them. I'd recommend them without hesitation. Professional, ethical and a credit to their profession.

John Wood

11:34 01 Oct 18

I would highly recommend Heir Line to anyone looking to trace their family tree or find out about the history of their house. Michael at Heir Line traced the ownership of our house all the way back to the late 1500s, listing each successive owner. Michael is always knowledgeable, helpful, and great at finding information that we didn't think even existed - he is now working on tracing the history even further back. In summary, if you need to research your house or family history Heir Line is the best around. John

Jason Laycock

13:15 30 Sep 18

Michael & Caroline are amazingly professional and knowledgeable genealogists who have worked with me for the last 5 years in tracing my main family tree back to the 1590's. Their love of history reflects in their careful and sound approach to digging up properly referenced information for all their clients. They regularly up date on the progress of their work and provide well presented outlines of their findings for anyone looking into their family history.

Suzanne Patrick

06:11 30 Sep 18

Now on my third project with Michael, who goes above and beyond in searching out that hard to find ancestor. They even went to the trouble of taking photos of churches my ancestors had married in etc on their holiday.He always manages to find that obscure detail, however long it takes.No question you ask him is too much trouble and he is always prompt with a reply.My mum and siblings were thrilled when Michael found our Royal connections, especially the one to Princess Diane.I would highly recommend getting the bound book package, with added maps, it's well worth the extra cost.With much appreciation for the fantastic job you both have done and are still doing on this latest project.Suzanne. Melbourne, Australia.

Jolyon Potter

09:48 19 Sep 18

We share the previous reviewer's positive experience of retaining Heir Line to check our existing family tree and to recommend new lines of fascinating research, which Michael continues to work on for us. The process is very straightforward, paying online for a five hour block of research at what we feel is an affordable rate and good value. Michael is extremely diligent and has been able to answer our many queries along the way to our complete satisfaction, or to give us pause to reflect. By discovering that our earliest traceable ancestor was not married to the lady we thought he has explained why it is many of us have carried a further surname in our forenames. Michael has many useful contacts and has been prepared to travel within North Yorkshire to unearth land title records and certificates. We are all looking forward tremendously to the next stage of the journey to learn what he can reveal.